January 2005
Vol. 4 #1

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SuperTECH NEWS is the bi-monthly newsletter of the BLE GROUP, which provides small- and medium-size school systems with supplementary technology management to produce high-quality educational results and efficient management.

The purpose of SuperTECH NEWS is to provide education decision makers with concise information that allows them to make informed technology decisions to impact instruction, management and communication. This is information you can use on Monday morning.

Editor, Susan DeMark
Web Design, Charlene Polanosky
Publisher, Eliot Levinson

 

Our January issue theme is professional development, especially technology-enabled delivery. Choose from the following articles:.

Eliot's Thoughts - A Letter from the Publisher - We are in the middle of a transition from teacher-based instruction to technology-enabled instruction. The biggest block to the transition is the lack of effective professional development tools and approaches. Eliot looks at the problems and promise of current professional development.
Theme of the MonthProfessional Development - We look at professional development, specifically technology and Web-based delivery of PD focusing on two skill sets: how to teach subject matter and how to use technology applications. We first summarize the current state of professional development and its problems, then cite some breakthrough products and solutions, and envision where professional development is heading and the ways it must become linked directly with student outcomes.
Products—We examine a selection of newer-generation professional development solutions that have made breakthroughs in various key ways such as providing anywhere, anytime training; allowing teachers and administrators to work at their own pace; or giving them access to training to immediately address skills gaps.
Perspectives—Given the need for new approaches to professional development, rather than provide a best practices case - as we usually do - we give perspectives on the subject from three school and industry leaders. They give insights from the schools' side of where professional development is heading and what it needs to be and do.
The BLE Group and Its Services: We offer technology and management expertise to small and medium-size school systems. We can assess where your school system is and exactly what you need to do to implement NCLB. We provide management support to implement effective technology-delivered programs. The BLE Group also helps education firms develop and deliver high-quality products and services to schools.
Conferences—Check out the relevant conferences coming in the next several months.

We want to hear from you. What do you agree and disagree with on this issue (we will post comments from readers in the next issue). Please write us at eliot@blegroup.com.

DID YOU MISS AN ISSUE?
You can read past issues of SuperTECH NEWS relating to NCLB online:

  • October 2004 - Focus: Technology-based Early Reading Progams
  • June 2004 - Focus: The Education Killer App
  • March 2004 - Focus: Network and data security
  • November 2003 - Focus: Handheld computers and software applications for these devices
  • May 2003 - Focus: Data Warehousing and Data Management Solutions
  • February 2003 - Focus: Web-based Assessment Products for High-Stakes Tests
  • December 2002 - Focus: Student Information Systems
  • August 2002 - Focus: Purchasing Hardware 2002
  • June 2002 - Focus: Web-based Applications for Early Reading
  • May 2002 - Focus: Web-based Professional Development
  • March 2002 - Focus: Technology of Accountability

 

Eliot's Thoughts: A Note from the Publisher

K-12 education is becoming dependent on Web-based technologies to address the entire spectrum of teaching, learning, and management in schools. We are in the middle of a transition from teacher-based instruction to technology-enabled instruction. The biggest block to the transition is the lack of effective professional development tools to 1) train educators in the effective use of technology and 2) use technology to improve their own skills.

Currently, professional development is the most important area for technology to bring about a breakthrough. The lack of sufficient Web-based professional development tools is slowing down the transition to technology-enabled teaching and learning as well as the ability to provide ongoing training of teachers to improve their skills in standards-based teaching.

Other topics that we have covered—educational portals or online assessment—have lots of positive examples and have already created breakthroughs in the instructional process. When it comes to professional development, however, we're still waiting for the big breakthrough. The big breakthrough will be some form of knowledge-based system that can assess the competency of teachers on an ongoing and reliable basis, and add value to their skills.

The purpose of this issue of Super Tech News is to describe the current state of professional development and to document early technology-based products that are being developed to improve it. Our aim is to familiarize education decision makers with the current problems and to understand the vision of some leading thinkers on the subject. We want to make decision makers aware that if technology is to be integrated effectively into education, a breakthrough is needed in the use of technology-based professional development tools. This year we have written about the problem and the promise. Hopefully, this time next year, we will be able to write about the breakthroughs and best practice.

Eliot Levinson
Publisher, Super Tech News

THEME: PROFESSIONAL DEVELOPMENT

In this issue, we look at professional development, specifically online and technology-enabled delivery of PD. Professional development is not a happy space in many schools, but important developments are occurring and you need to understand them and where we are heading. Professional development ought to have to do with helping teachers teach kids and with child outcomes, but we are not there yet. What is delivered to teachers should be measurable and absolutely should be added value to what teachers are doing with students in the classroom. It should be linked directly to student achievement. It has to help teachers teach better.

We examine professional development for two skill sets: how to use technology applications and how to teach subject matter. We take a look at the current state of PD, some of the breakthrough products and solutions as well as promising new developments, and the vision of what professional development needs to be.

The current state is chaotic and often ineffective. Currently, in many schools, professional development consists of timebound courses and workshops that are inconvenient, costly, and mostly not accessible and fitting to a teacher's schedule and needs. Much PD is failing in many ways to prepare teachers for new accountability requirements, classroom challenges, and especially for effectively integrating technology into instruction.

It fails to jibe with what schools have to accomplish - a mismatch of batches of training tossed up against the wall for groups of teachers to see what sticks vs. targeted professional development that guides each teacher and measures any gaps and subsequent progress in skills and knowledge. It's driven by the quantity of teachers exposed to training, and not the quality of the professional development delivered.

Secondly, while there has been a rush to create online delivery of professional development, there are gaps in quality and rigor. Millions are being spent without knowing which systems and programs are effective and which teachers are gaining the skills and competence needed.

For superintendents, a key need is thinking about how to use the new applications effectively. A daunting problem that superintendents face: More than 50 percent of new technology is never used. If a teacher never uses an application, he or she can't get the benefit of it, and this applies to many technologies from instructional management systems to data-interpretation tools to classroom-presentation software. Many schools still regard the professional development component of purchasing products and services as extraneous, whereas many businesses build a technology-training component into their technology adoptions.

However, there are promising, evolving products and solutions in professional development, specifically in online delivery. We look at a selection of them in this issue, in our Products section. These newer-generation solutions that we examine below do several things:

  • They address specific needs in schools, such as how to use data tools and interpret student achievement data;
  • They begin to address the technology gap by working to get teachers and educators trained on applications so that the conversation can go to the next level;
  • They make use of online technologies for real-time, 24/7 availability and for continual collaboration and measurement of progress in areas such as standards-based teaching, early literacy, and technology skills;
  • They are starting to link up more directly with instructional outcomes and with school improvement plans.

What does the newer-generation Web-based professional development look like? It isn't bound and limited by time. It's high-quality and is customized to each teacher or administrator's abilities and skills. And it's increasingly linked to instructional outcomes and student achievement. Many of these solutions are adapted from private-sector models that examine problems, create solutions, and measure results. The new-generation PD assesses the quality of training and whether and where it's effective.

Hybrid professional development solutions are combining some outsourcing of a district's PD coupled with the establishment, over time, of local capacity and leadership. Companies are developing research-based tools and products that are tailored to a school's specific data, policies, and issues and delivered in an anywhere, anytime basis.

Yes, one may say "you've come a long way, baby" from the old boring Tuesday afternoon presentation from a mediocre lecturer. But schools still have a long way to go to link up professional development directly with instructional improvement and with training and nurturing good, effective teachers.

What is the vision of future professional development that accomplishes this goal, and what will it look like? What do schools need technology-enabled PD to do? We address this issue in Perspectives by talking with a number of people who are thinking through this problem, addressing it, or involved in creating PD tools schools need. Basically, it will recognize differentiated learning in teachers as we do with students. We need tools that will do the metrics as to where a teacher has and doesn't have skills. It will more effectively link up what students are learning and not learning with targeted professional development. It will also be more effectively "baked in" to the curriculum and instructional products schools are purchasing.

Professional development needs to be "informated" much more thoroughly the way that early reading applications are. Right now, schools have little in the way of knowledge-based systems that assess what is the teacher's ability now and what has to be done to get the teacher to a certain level. This is critical to match teachers' professional development with standards-based education and to stem teacher shortages. Districts that are using the newer-generation PD programs are retaining a higher percentage of new teachers. But there is a way to go to have widespread professional development that will make a difference in student engagement and results. All of these efforts in Web-based professional development will rapidly increase in the next 2-3 years.

As we summarized above, in Products we look at a representative sample of the technology-enhanced and -delivered professional development products and solutions. Then, the Perspectives article gets the thinking of three school and industry leaders on where professional development is now and where it needs to go. They describe some excellent examples of what works and address the direction of PD in the next few years.

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New Products & Services

PRODUCTS AND SOLUTIONS:

Note: The BLE Group does not endorse any of the products and solutions listed below. These products and services were chosen to give a representative, vendor-neutral sample of what is available in professional development, specifically technology-enabled delivery.
We look at a representative selection of newer-generation professional development solutions that have made breakthroughs in various key ways such as providing anywhere, anytime training, allowing teachers and administrators to work at their own pace, giving them access to training to immediately address skills gaps, or linking PD with a school's improvement plan. These PD solutions address two key areas of training and development: 1) how to execute and integrate technology; and 2) how to teach subject matter. These products have taken significant steps in addressing what professional development ought to do.

The products and solutions we examine are (click on the links):

Atomic Learning
Atomic Learning helps teachers and administrators gain skills in executing technology and integrating it into classroom instruction and school management. It's an anywhere, anytime Web-delivered training program.
http://www.atomiclearning.com/
Product Description

Atomic Learning's approach to making professional development affordable and accessible is a library of Web-based training and software tutorials. They are intended as a just-in-time, available 24/7 software trainer.

The library offers thousands of tutorials on dozens of the most common applications useful to teachers, educators, and administrators. These include many of the basic Mac- and PC-based applications - from Windows spreadsheet to Adobe, Macromedia, and StarOffice software - and also address other needs and demands such as time line creators, searching the Web, and e-mail client setups. The tutorials and support can be categorized roughly into three groups: Windows, Macintosh, and curriculum tools such as lesson plans, staff development, workshops, and video storytelling.

The company's "atoms of learning," as it calls them, are very short tutorials that present information in an easy-to-understand format. The tutorials are premised on the most common "How do I do that" questions a teacher or other learner would ask if being trained to use an application or tool - in a style meant to replicate how a trainer would answer if dealing one-on-one with that person.

Atomic Learning adds anywhere from 300 to 800 new tutorials in 45-day product cycles.

How It Works

A site license to Atomic Learning permits access to the entire online library, which users can access from homes as well as schools. Atomic Learning's offerings can serve as a centralized knowledge database for schools. Once users log onto the system, they can pose a question or seek specific information about how to use a software or curricular tool or program, and find modules addressing their questions. None of the short tutorial movies is more than 3 minutes long.

Atomic Learning CEO Chuck Amos notes that the need of districts for professional development far outstrips the time available, hence 24/7 and just-in-time resources are very needed. Certain questions come up again and again and again, so the modules aim to cut down the time teachers have to spend accessing and learning technology and understanding how to employ it in the classroom.

Atomic Learning has some 4 million users, according to Amos, in 16 countries. Eighty-five percent of its base is in K-12; 10 percent in other academic settings and universities; and 5 percent are individual users in education and business. Clients range from small schools to counties such as Broward County, Florida, and a statewide adoption in Iowa.

Pricing Model Atomic Learning prices site licenses based on total number of students and teachers. One example would be: a school has 1,000 students and teachers and pays $1.25 per user per year. Parents are also free to use Atomic Learning. There are price breaks at different volumes of customers.

 

Campus K12
Campus K12 is a tool and database system that schools can use to manage and track professional development and link it with student progress against standards. It makes use of Web technologies to allow ongoing collaboration and measurement.
http://www.campusk12.com
Product Description

Campus K12 is a provider of Web-based management and collaboration tools. With its portal and system, it's aiming to help schools link professional developments to standards. It's one of the players targeting individualized, customizable professional development to student achievement.

Its offering is a standards-driven professional development system and management tool. Teachers set goals according to customized plans and are able to systematize and track their PD on the Campus K12 system. Using the system, a school or district's resources and tools are linked to the school improvement plan. It's built out as an online collaborative community that is composed of chat capability, discussion board, and Q&A tools.

Campus K12 Chairman Phil Camillo says the building of the system began in 2000. The group took a year with schools in Michigan to pilot the system, and the first implementation was in 2001-2002. Camillo believes that the company is well positioned as a management tool of professional development, especially with increased emphasis on professional development driven by standards and goals as connected to a school's improvement plan.

Statewide Program: Campus K12 has worked with the state of Michigan on a contract through which it serves all 100,000 teachers in the state. It's a professional development management portal developed with the Michigan Department of Education and Michigan Virtual University that lets teachers, administrators, and paraprofessionals access, manage, and track professional development.

How It Works

The professional development system is an ASP (hosted) solution. Schools and any educational entities who are clients for the service obtain administrative rights. Campus K12 brings in training and support to set up catalogues, standards, resources, and content to use the system.

Each school system has its own slice of the database, and school districts can share and distribute content through the Campus K12 system. Teachers choose from among workshops, conferences, and seminars in mapping a path. With Campus K12's management system, PD goals are aligned to skills directly tied to a school improvement program.

Working with supervisors such as a principal or with a master teacher, teachers participate in a four-step process: 1) assess skills; 2) set goals; 3) complete learning matched to skill needs; and 4) apply learning. There are four types of teachers' skill assessments: self-survey, supervisory review, mentor review, or content-area knowledge tests. Teachers can create and review electronic portfolios, obtain answers from master teachers, and find matching resources. Portfolio entries can be shared as best practices, which are contained in a searchable database.

Working with ISTE, Campus K12 serves close to 5,000 teachers in 42 states, in close to 300 school districts. The company's target is mainly statewide, county, and large school adoptions. Detroit is one example of an urban system using Campus K12.

Pricing Model Campus K12 is prices on a subscription bases per annum. The company takes account of the number of teachers and does a multiple subscription based on that figure. It's a scalable rate depending on volume.

 

CaseNEX
CaseNEX is a blend of both in-person and online delivery of professional development. It's an example of one of the more advanced types of professional development: university-developed coursework and collaboration combined with online delivery. It uses a case-based model in which teachers and administrators learn by examining and solving realistic, case-based issues.
http://www.casenex.com/index.html
Product Description

CaseNEX provides professional development using a blended delivery of instructor-led coursework and a collaborative, online learning environment. It uses a case-method approach, adapting one used in law, medicine, and business, to explore and learn from case studies and actual school scenarios.

CaseNEX was developed by University of Virginia faculty. It delivers instruction via the Web and in person-to-person settings. The online learning environment incorporates online discussion groups, journals, live chats, a virtual library, Webcasts, and collaboration with master teachers and educational experts. Participants view streaming video as they follow additional online resources. The communication tools are both synchronous (real-time) and asynchronous (anytime), enabling the participants to work together in teams.

Course offerings range from "Educational Leadership" to "New Teacher Induction". The case-based modules stand alone as credit-bearing courses, or they can be used to supplement existing university coursework or professional development training. The cases are realistic school scenarios, such as the challenges of a first-year teacher working in an urban school classroom that is both academically and racially divided or the difficulties encountered by a technology coordinator and an assistant in helping instructors to integrate technology. The core idea is problem-solving, not simply presenting best practices.

CaseNEX's first offering of case-based courses online began in 1996. Since then, it has grown to develop partnerships and work with a number of affiliates such as Hampton University, Western Oregon University, National Board for Professional Teaching Standards, and the National Association of Elementary School Principals, among others. The scalable course offerings of CaseNEX range from stand-alone courses to full-scale professional development curricula that can be customized to a district's needs. In addition to general instruction-oriented coursework such as leadership or equity and diversity, there are complete modules in literacy, special education, and gifted education.

CaseNEX is involved in approximately 30 school districts; 10 are large, urban districts, while the rest are medium and small systems. One example is collaboration with the Baltimore County school system to offer year-round online professional development courses that teachers can take at a convenient time.

How It Works

CaseNEX presents realistic case studies combined with research-based tools. The cases consist of text, audio, and video files, photographs, and other "artifacts" that are aimed at enhancing the reality of the presentations. Those participating in the courses then analyze, discuss, and solve the cases. A five-step process is used: identifying and breaking down complex issues; considering multiple perspectives; examining data; developing action plans; and anticipating consequences.

Communication tools include case discussion boards; class discussion boards; workbooks in which the participants keep an online record of their case analyses and instructors provide feedback; and live chats with team members and other students across the country.

In order to assess and meet professional development needs, CaseNEX has varied assessment tools including self-appraisals; proficiency-based multiple-choice assessments; and post-assessments and detailed reporting to measure teacher growth.

CaseNEX offerings are delivered in a variety of ways. Site licenses allow school districts and other partners to have access to CaseNEX courses and materials for large groups and extended use. Course choices can be customized. There are also three credit-hour course packages; workshop supplements that complement traditional texts for teacher education; and customized packages in which a partner and CaseNEX can develop new cases reflecting that school's needs or issues or adapt existing cases to be more specific to a school's challenges, policies, or data.

Pricing Model

Prices vary depending on the mode through which CaseNEX courses are purchased. Individual purchase prices are currently $529 per person for 90 hours of professional development, or $799 per person for three hours of graduate credit from Hampton University. Or, districts can select from a number of custom implementation prices, such as an option for CaseNEX to train your staff to offer courses online or face-to-face, with a one-time course set-up fee coupled with a per-person fee for a set number of professional development units. Another option permits districts to enroll a cohort of 10 students on a particular date for particular courses, at a cost of $529 for 90 professional development units, or $799 for 90 professional development units and three hours of Hampton University graduate credit.

Also, site licenses are available for school, district, and state implementation, at a threshold of more than 100 users, and discounts can be applied with a higher number of enrollees.

 

Co-nect
Co-nect is one of the newer-generation players attempting to link up professional development directly with data-based learning and instructional improvement. It's a program with both in-person and Web-based delivery to help teachers and administrators make data-informed decisions about instruction, align curriculum, integrate technology, and improve achievement scores.
http://co-nect.net/
Product Description

Co-nect is one of the new-generation K-12 professional development players placing its emphasis squarely on data-driven decision making and data-informed strategies to improve instruction. It helps teachers and educators use assessment data with research-based strategies to identify district needs and come up with specific plans to achieve results.

Its solution combines training, tools, and resources in several core areas: how to integrate technology successfully; align curriculum; achieve whole-school improvement; and prevent early reading failure and increase K-3 literacy scores. It provides custom solutions in a number of areas such as early literacy, language arts, math, project-based learning, technology integration, and science. Co-nect professional development is delivered through a combination of in-person school consultants and online - a proprietary Web site with 24/7 access to content, tools, and resources. The form of the solution depends on a district's budget, staffing, technology, and needs.

Founded in 1992 by members of the Educational Technology Group at R&D firm Bolt, Beranek, and Newman, Co-nect has worked in nearly 500 schools in more than 140 districts, within 33 states. One current example: Co-nect has a contract with Jersey City, N.J. schools to train teachers and administrators in examining how students are meeting 3rd grade reading and math standards.

Nationwide Project: Co-nect is leading a nationwide project geared to improving professional development of teachers, more precisely identifying its role in student achievement, and targeting PD to specific needs and outcomes. Last year, it was awarded a $5 million grant from the U.S. Department of Education to lead a group of educational providers, researchers, developers, trainers, and users in this project over the next three years.

The company will build and deploy a Web-based system for more than 60 test and control schools throughout the country. The system will combine and analyze data from multiple sources so that decisions and strategies about professional development are matched with specific needs of individual students and teachers.

In one key project segment focusing on K-6 literacy, the group is designing and developing software that will aim to track and match PD practices and specific education outcomes. In creating the product, they are logging teacher activities, building a database around specific literacy practices, developing taxonomy of PD practices, and measuring educational results. The end result is almost ready for prime time: Working with software company TetraData Corp., Co-nect and the group will show the software at FETC this month. Its commercial release is expected next fall.

How It Works

Co-nect's main thrust is helping schools know how to gather, interpret, and act on data to better student achievement. This approach involves six basic steps: define what comprises high-quality instruction; evaluate weaknesses in practices; map a plan for continuous improvement including teacher training; monitor instructional quality in the district, school, and classroom through a specific framework; study and apply research-based practices based on student achievement data; and mentor, model, and coach research-based practices. Its essence is a "capacity-building" approach - give the district and schools particular tools about how to track and use data; track how PD is working; and develop in-school leaders to sustain these practices.

Its face-to-face PD includes coach, co-teaching, and workshops. This is supported by the online content library of workshop materials, training guides, exemplar curriculum and assessments, and research.

Pricing Model

The pricing depends on which types of solutions and products a school system purchases.


Teachscape
Teachscape partners with schools to deliver a customized professional development program in both onsite and online formats to teachers and educators at all levels. It makes use of video case studies, online forums, multimedia-rich content libraries, and tracking tools to help teachers with both classroom-management and subject-area proficiency.
http://www.teachscape.com/html/ts/public/html/index.htm
Product Description

Teachscape is another of the new-generation professional development players that is using computer and Web technology to deliver a customized PD program to districts and schools. These are complemented by live delivery of professional development. It doesn't have a set product or program, but instead partners with districts to develop a program to fit the district's needs and goals. Online courses sustain the onsite learning. Its clientele ranges from individual schools and districts up to state Departments of Education.

Teachscape's approach isn't one of 1-off, 1-day seminars, but rather multi-year contracts and long-term partnerships that can be 2-, or, 3-, or 5-year engagements, for example. The starting point is an evaluation of existing PD and teaching practices, one that includes walkthroughs of classrooms and an examination of testing data. From this point, Teachscape and the partnering entity create the customized program according to the partner's needs, interests, and capacities.

Teachscape's offerings and services focus on reading and literacy, math, and science and help teachers develop both content knowledge and classroom-management skills. The customized staff development program combines in-person workshops and online tools, content, resources, and community discussions.

Its offerings are targeted toward varied audiences: new teachers, professionals seeking alternative certification, and experienced teachers needing to bolster development in areas such as standards-based practice and recertification. For example, it has Video Teaching Cases that support a district's existing induction program. A classroom-management course might be offered during the first five to six weeks of the school year. Online courses for teachers may range from a 10-hour introductory piece to a deeper, 45-hour learning element with graduate credits attached.

Teachscape's partners include the American Federation of Teachers; Biological Sciences Curriculum Studies (BSCS); the National Education Association; The Concord Consortium; Stanford University; and SRA/McGraw-Hill, a division of McGraw-Hill Education. Currently, Teachscape has three different contracts with state Departments of Education, and also serves about 300,000 teachers in about 50 districts, ranging from small districts to New York City and Los Angeles.

How It Works

Teachscape's online system includes resources such as video examples of instruction; commentary from experts; tools to facilitate collaboration, and up-to-date research findings. These can be coupled with in-person PD delivery. Teachscape doesn't come in with a set product but rather creates a customized PD program based on existing PD efforts and teaching practices.

Teachers in the online system have a starting point - My Desk - from which they can link up with learning group discussions and track progress on assigned materials. Learning groups are online teams that work together in an online PD program. They can participate in ongoing group discussions and chat rooms and engage in learning activities. Public discussions allow opportunities for district- or other group-wide exchange. Teachscape has an online library in which teachers can navigate through a variety of content resources, online activities, and classroom-practice examples.

Streaming video case studies illustrate and analyze exemplary teaching in real classrooms. They provide examples of student work from featured classrooms as well as teachers' reflections on their classroom instruction video - all online. These reflections come from interviews done with accomplished teaches who share their strategies and techniques. They help teachers gain skills in areas such as how to establish classroom routines or focus on particular content gaps in meeting standards. Another tool is online journals in which teachers may collect and chronicle personal lessons and observations, etc. Only the teacher has access to the journal.

Pricing Model

Teachscape is purchased through a contract based per teacher and per year, in a subscription format.

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STN Best Practices

PERSPECTIVES:

Given the need for new approaches to professional development, rather than provide a best practices case - as we usually do - we're offering perspectives and ideas on the subject from three leaders in the field. We wanted their perspectives on: What is the current state of professional development and using technology to deliver more effective PD? Where is it going? What's there now and what does it need to do?

We've examined these issues to give you a bird-eye's perspective from the side of schools and what they need. Below, we provide this perspective from three people who have thought through and worked with this issue. We talked with three school and industry leaders about professional development:

  • John Q. Porter, Deputy Superintendent, Office of Strategic Technologies and Accountability, Montgomery Country Public Schools (MCPS), Maryland
  • Don Hall, Executive Director of Information Technology, Kent School District (KSD), Washington
  • Larry Berger, CEO and co-founder of software company Wireless Generation

Some of the key observations and findings of our panelists are:

  • Current professional development is measured in quantity terms, not quality. It needs to be far more targeted to individual teachers.
  • Reliable, knowledge-based systems must evolve that measure exactly what teachers have learned and need to learn.
  • Student outcomes must be the absolute starting point of teacher professional development.
  • PD needs to be delivered in more customizable formats that are linked to the teacher's developmental learning stage.
  • Companies and schools need to be more aggressive about integrating professional development for technology with instructional outcomes.

John Q. Porter, Deputy Superintendent, Office of Strategic Technologies and Accountability, Montgomery County Public Schools (MCPS), Maryland

"When you look at professional development, we've been using the old models from the past. (The old model) was the quantity of people trained vs. making it the quality of training and whether they got it or not," Porter says. "We call it the essential question: How do you know if the student has gotten the information? How do you know if he or she didn't get it? If the person got it, what do you do about it? If he or she didn't, what do you do about it? If they haven't gotten it, you need to put measurements in place to re-teach and re-test. We do this with students but we don't do that very well with staff."

Targeting. Under the current prevalent system of PD delivery, all teachers take the training even if they've "gotten it," Porter notes. What is needed: A more targeted training should occur. "We need to take a look at private-sector models and see if we could do it the way it's taking place there…There are still very few situations [currently] where you can learn at you own pace, be able to take assessments to determine if you got the information, and if not, be given intervention to restudy and re-test."

This PD needs to combine both electronic and online delivery with face-to-face training. The Montgomery County district is taking key steps toward improving professional development so that it is more closely aligned with instructional outcomes. MCPS is building a professional-growth course on elements of how the district evaluates teachers and administrators, and the whole process is being videotaped and put online so that teachers can take this particular module, take an assessment, learn at one's own pace, and take a follow-up assessment to determine what has been learned.

Data-informed. Too often, Porter says, measurements of PD have relied on surveys of how teachers feel about the courses or workshops, not on reliable assessments that determine exactly what individual teachers and administrators gained from the training and measure the quality of the PD and the outcomes.

Secondly, MCPS is seeking to build a system that will aggregate and disaggregate data so that decisions about professional development for each teacher are data-informed and guided - to help gauge what's working and what's not working. "For example, if a teacher takes our Skillful Teacher course and has a master's degree, have these made a difference around certain instructional categories? We will be able to disaggregate the data in different categories," Porter says. This also means that if a particular teacher isn't performing, the district will have much better targeted training for that teacher.

Different Solutions. No one company offers a complete PD solution, but companies are doing pieces of it, Porter says. MCPS is adapting technology tools to PD to develop various solutions. These range from a Tablet PC program that will create more consistency across the school system in observations of teachers by using pull-down menus with keywords and other components, to software that will allow teachers to manage their own PD process much better.

Bottom Line. In Porter's view, professional development must head in the direction where it will have the accountability of student instruction. Moreover, it must move away from a quantity basis to improving the delivery so that PD is totally linked with an individual teacher's actual knowledge and abilities, and ultimately with instructional outcomes.

Don Hall, Executive Director of Information Technology, Kent School District (KSD), Washington

"It's really important that when we are looking at professional development, we use three questions in structuring it: What are all students expected to know and to do? What do teachers need to do to ensure the students' success? And where should staff goals and objectives be targeted to reach that goal?" Hall says. Student outcomes must be the absolute starting point, in his view.

No Silver Bullet. Districts may feel that technology will solve PD, but it won't. Concerning the role of technology in PD, Hall cited the 2001 book by Jim Collins entitled Good to Great: Why Some Companies Make the Leap…and Others Don't. The book examines what factors distinguish elite successful companies from others. For those companies, Hall says, technology was not a critical factor - "it was an accelerating factor….Technology is an accelerant of what is already developing." Too many school systems expect that technology will change the organization, but the root of change and success is the organization.

Three-pronged Approach. For professional development to have a systematic impact on the results, schools need to start with the questions as laid out above, linking teacher training directly with student success. He describes a multi-step process for this to occur:

1. The resources of the school system are aligned for staff to reach those objectives. Too often, schools are training teachers to use resources rather than ensuring that the resource is aligned to obtain particular outcomes.

2. Professional development activities and delivery structures are designed to support the developmental stage of the learner. They must reflect the whole idea that "adult learners have differing needs and characteristics," Hall says, adding, "You must modify the delivery depending on the developmental stage of the learner." Some teachers, for instance, may be in the "refinement" stage on certain concepts, where mentoring will work better than large-group sessions.

3. All staff must meet established goals and competencies. Those expectations must be expressed and measured in terms of student outcomes, not in isolation, according to Hall. He puts it this way: "When I finish this professional development piece, I can help my students do X. Very few times do I see professional development outcomes expressed in terms of student learning."

"For us [at Kent School District], it's not so much any particular product. We don't rely on any product. For us, it was about redesigning our model. We start out by understanding student competencies, understanding resources, and understanding the (teachers') developmental stages. Then we look at which model works," Hall explains. One example from KSD: rethinking the research paper as a means to teach information literacy. The research paper is a way to take information, analyze and make sense of it, and create knowledge from it. KSD created a professional development experience to help make students successful in that process.

KSD has also offered a professional development class in which a teacher brings two or three of his or her students with the teacher to the class. The teacher and students attend class together and do the PD unit as a team, and then return to the classroom with the lessons gained from that class. If it's a technology-learning exercise, for example, the teacher incorporates the technology in the classroom and the student-learners from that PD module become "peer teachers" and also provide tech support for the classroom teacher. "This has been one of the most successful strategies by far," says Hall. "The model is the powerful part."

Bottom Line. "Everything is about alignment," Hall concludes. It's a process of aligning teacher standards, instructional resources, and student standards. "What skills do teachers need to be able to accomplish student outcomes?"

Larry Berger, CEO and Co-founder, Wireless Generation

Many businesses have a more definitive, thought-out technology-training component, but many schools tend to in-source this training and not take advantage of what tech companies know. It needs to be more of a partnership between schools and companies, which bring particular knowledge about how to use their products and solutions, in Berger's view. "Companies enter the conversation on their heels because they don't think that schools will want to purchase the training," Berger says.

Technology Gaps. Why? Part of it is schools' organizational structure, some lies in defining what schools purchase as products and not services, and some is school districts seeking to save dollars. "Schools will say, 'we spent $100,000 for the product. We shouldn't need to spend another $70,000 for training," Berger says. Partly, some companies share part of the responsibility because they aren't very good at the training end.

Concerning professional development for the use of technology, Berger cites two key components: first, how to effectively use the tools; secondly, "now I've got all of this data, how do I use it?" Leaving one of these questions out makes a big difference."

Hybrid Approaches. According to Berger, some of the most successful PD is adapting a "hybrid" model for the future, which combines both outsourcing of PD and building of local capacity and leadership. He cites CaseNEX as a very good example of this hybrid model. "The very notion of a case-based approach [in professional development] is new," Berger notes. Using the case-based approach, the professional development experience is generated locally, meaning districts and teachers set up the starting point of the conversation, applying learning to exact situations that teachers will deal with. In other words, it isn't some generic, lecture presentation that is latched on to a product as an afterthought.

Berger cites another excellent example of an integrated approach with professional development linked to instructional outcomes. CIRCLE - the Center for Improving the Readiness of Children for Learning and Education - in Texas is developing a state-of-the-art, integrated professional development program for early childhood teachers. The program aims to enhance children's cognitive development. Wireless Generation and CIRCLE worked together to create a handheld computer-based version of CIRCLE's pre-K observation and evaluation tools. PD firm Teachscape has been brought in, and is working with Dr. Susan Landry and CIRCLE to develop online courses for teachers. Says Berger of this approach: "It's really baked in - they went to a top professional development company to work with them and generate courses."

Bottom Line: Berger's best piece of advice if you are a school leader or administrator responsible for making professional development successful - "If I were looking at a company, I would ask, 'Can we go observe and participate in a training session where your stuff is in use?' And you can see what really happens. Good training is a combination. It's a magic combination of the trainer and the product and the magic in the room."

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Conferences

CONFERENCES:

Following is an annotated list of educational conferences that you may want to attend in the coming months (complete with links to information).

Florida Educational Technology Conference: FETC 2005
Annual forum allows educators, educational technology leaders, media specialists, and administrators to share concerning their technology-integrated curriculum strategies and practices. Sessions, workshops, and vendor exhibits provide a look at the latest trends and products available.
Jan. 26-28, 2005
Orlando, Fla.
http://www.fetc.org/fetc2005/index.cfm


ICE 2005 Conference

Entitled "Empowering Teaching and Learning," the annual conference looks in depth into technology issues and tools, multimedia in learning environments, assessment in a standards-based classroom, teaching and assessing through multiple intelligences, and more. Sponsored by Indiana Computer Educators.
Jan. 26-29, 2005
Indianapolis, Ind.
http://www.ptsc.k12.in.us/ice/

Texas Administrators' Midwinter Conference 2005
The gathering of the Texas Association of School Administrators focuses on key educational topics ranging from curriculum and instruction to assessment, finance, and technology. Featured are best-practice presentations, panels, and general sessions.
Jan. 31-Feb. 2, 2005
Austin, Tex.
http://www.tasanet.org/


American Association of School Administrators: 2005 Annual Conference
"Stand Up for Public Education: The Heart of Our Democracy": Annual conference for administrators addresses strategies and ideas for governance and management. Sessions center around the themes of managing the business in terms of day-to-day running of a school district, transforming the business, and preserving democracy.
Feb. 17-20, 2005
San Antonio, Tex.
http://www.aasa.org/nce/

National Association of Secondary School Principals Annual Convention
The 89th annual convention and exposition offers real-life examples and best-practices sharing on issues relevant to middle-level and high school leaders. Topics include: NCLB, challenges for the beginning principal, leadership for closing the achievement gap, turning struggling students into confident learners, use of handheld devices in educational settings, creating a web of community support, and more.
Feb. 25-28, 2005
San Francisco, Calif.
http://www.nasspconvention.org/


Legislative and Policy Conference
Sponsored by the Council of the Great City Schools, this conference examines key issues ranging from the prospects for amending the No Child Left Behind Act to implementing the new special education law.
March 12-15, 2005
Washington, D.C.
http://www.cgcs.org

Consortium for School Networking: 10th Annual K-12 School Networking Conference
"Beyond Wires and Boxes: Using Technology for Transformation" is the theme of this year's conference and international exposition. Hundreds of district, state, and national educational technology leaders attend this gathering, sponsored by the Consortium for School Networking (CoSN).
March 22-23, 2005
Washington, D.C.
http://www.k12schoolnetworking.org/

International Technology Education Association 67th Annual Conference
This gathering offers teachers and educators an opportunity to focus on strategies to prepare the next generation for technological literacy. The ITEA Technology Festival provides a setting for teachers and educators to share their technology education materials with other participants.
April 3-5, 2005
Kansas City, Mo.
http://www.iteawww.org/D.html

National Association of Elementary School Principals 84th Annual Convention
The largest gathering of elementary and middle-level educators features sessions, workshops, networking, and special events. Over 300 exhibitors show products and services.
April 15-19, 2005
Baltimore, Md.
http://web.naesp.org/conv2005/

National School Boards Association 65th Annual Conference
The annual conference focuses on the challenges of increasing student achievement, data-driven school improvement, and the role of the board in fostering professional learning communities, among other topics. Programming includes topical tracks, caucuses, and special events for new board members.
April 16-19, 2005
San Diego, Calif.
http://www.nsba.org/conference/index_flash.cfm


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WHO IS THE BLE GROUP AND WHAT DOES IT DO?

The BLE Group brings together 35 working CIOs, superintendents, and curriculum directors of school systems and state education departments who are knowledgeable about and dedicated to using technology to improve K-12 instruction and management. The BLE Group provides services to help education firms develop and deliver high-quality products and services to schools. And we supply services to schools to manage technology use in order to improve results and make school operations more efficient. The services are:

  • Super TECH NEWS - A free, Web-based newsletter that offers up-to-date, easy-to-understand information to non-technical education decision makers to guide technology decisions. It's news you can use.
  • CIO and Instructional Leader Panels - The BLE Group provides more than 75 focus groups per year for technology firms and publishers to assist you in improving the quality of products and services for K-12 schools. The panels are held at NECC, NSBA, and FETC.
  • Implementation Support - The biggest problem schools have is getting technology used effectively. Fifty-five percent of software is never used. This brief, inexpensive management service occurs in the early stages of a major system implementation. It's focused on improving the management capacity of vendors and helps school systems that are implementing technology avoid problems and get the maximum from your investment.
  • NCLB Management Support for Smaller School Systems (aka Rent a Part-time CIO) - The BLE Group is passionate about improving the quality of education in small and rural school systems. As technology becomes essential for accountability (you cannot do NCLB without it), smaller school systems run the risk of becoming second-class unless you can find a way to plan and manage technology effectively. This is difficult as good technologist/educators are scarce and costly. The BLE Group's NCLB management and support service provides individual districts and consortiums of smaller school systems with a part-time CIO who will work as part of your management team. Our service improves management capacity and gives you the expertise you need at a reasonable price.

BLE Group People

Eliot Levinson is the founder of the BLE Group. Levinson launched the BLE Group (www.blegroup.com) in 1998 to help schools implement technology for better results. Levinson felt that there was a need for professional services from a group of educators who understood technology and could address the unique needs of K-12 schools.

Levinson is known for his work in implementation of technology for accountability and his knowledge of educational-technology products and services. Eliot's background integrates education and technology. His experience in education includes being a teacher in California and Pennsylvania, a middle school principal in Massachusetts, and an assistant to the chancellor of schools in New York City. His technology and research background ranges from having worked as a management scientist at the Rand Corporation and directing a research program on the organizational impact of technology at MIT's Sloan School of Management to being the co-founder of a Web-based instructional-management company.

Eliot works as a strategic technology advisor to school systems of all sizes and state departments of education. He also assists several educational-technology firms in strategic planning and implementation. In addition to publishing Super TECH NEWS, he is a regular contributor to Scholastic Administrator and speaks frequently on topics of education policy, technology, leadership, and school management, etc.

THE BLE Group's leadership team consists of:

  • Eliot Levinson-CEO, BLE Group
  • Rick Rozzelle-Former CIO, Charlotte-Mecklenberg Schools, North Carolina
  • Charles Garten-Executive Director, Educational Technology and Information Services, Poway Unified School District, California
  • Kenneth Eastwood-Superintendent, Middletown, New York
  • Ann Boyle- Former Assistant Superintendent of Curriculum, Instruction, Assessment, and Technology, Scottsdale Unified School District, Arizona
  • Don Hall-Executive Director of Information Technology, Kent School District, Washington
  • Patrick Kelly-Executive Director of Information Technology, Frederick County Public Schools, Maryland

NOTE: To inquire about BLE Group services, check out our Web site at www.blegroup.com or call 202.281.1763

 

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SUPERTECH NEWS © 2002-2005 BLE GROUP. All rights Reserved. Do not copy or reproduce without written permission.
NOTE: The BLE Group does not endorse any of the products mentioned in this newsletter.
These were selected to illustrate the types of products currently available.